SUSTAINMENT

To us, Sustainment is not just about service and support. It is about working in partnership with our customers to maintain strong relationships, ensuring that our solutions deliver continual advancement to their intelligence and evidence gathering capabilities, which are in line with the ever changing environments in which they work.

Device Support

To ensure that Radio Tactics remains at the forefront of device acquisition, we are committed to keeping pace with the on-going explosion of ever more powerful mobile devices onto the market, and continue to add further devices to our database.

Recognising that not all devices are equal, we research and select the most important devices and perform an in depth validation to guarantee the depth and accuracy of the data retrieved from them. Our device testing department constantly monitor world-wide trends in handset development and combine this with the feedback from our global customer base; this makes for a geographically and sector targeted approach to handset testing and validation.

Customer support is a vital part of our sustainment ethos, and we have a range of tailored support programmes that we offer our customers to ensure that they receive the best possible service.

How we support you

Radio Tactics' support packages ensure maximum operational effectiveness and through life capability upgrades to all equipment.

Our dedicated Support Team is always on hand to answer customer queries and can supply on-site maintenance and support when required.

We provide all customers with exclusive access to our secure customer support website which enables download of all upgrades and relevant documentation regarding Radio Tactics products.

To find out more about our Support Packages, please contact us on +44 (0) 2380 511131.